Terms and conditions
Welcome to our website. These Terms and Conditions (“Terms”) govern your use of our website and the purchase, download, and use of our WooCommerce plugins and digital products. By accessing our website or purchasing our software, you agree to be bound by these Terms.
Please read them carefully. If you do not agree with any part of these Terms, you must not use our website or products.
- General Usage
- Agreement: By purchasing or using our plugin, you enter into a binding agreement with us.
- Modifications: We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be indicated by an updated “Last Updated” date at the top of this page.
- Software Licensing & Usage
- License Key: Upon a successful purchase, you will receive an automated license key. This key grants you access to software updates and our customer support services for the duration of your subscription or license period.
- Usage Restrictions: License keys are intended for the purchaser only. You may not share, resell, or distribute your license key to third parties. If we detect that a license key is being abused or leaked, we reserve the right to suspend or terminate the license without notice or refund.
- WordPress & GPL: As our software is a WordPress plugin, the core PHP code is licensed under the GNU General Public License (GPL). However, our premium support, automated updates, and custom brand assets remain our exclusive property.
- Payments and Processing
- Secure Payments: All transactions are processed securely through our designated payment gateway, Razorpay. We do not store or process your credit card, debit card, or UPI information directly on our servers.
- Pricing & Currency: Prices are subject to change at any time. Depending on your location and selection, transactions will be processed in the currency displayed at checkout.
- Taxes: It is your responsibility to ensure that you comply with all applicable local taxes. Prices displayed may or may not include taxes depending on your location and the checkout process.
- Refund Policy
- Digital Nature of Goods: Because our product is a downloadable digital software, all sales are generally considered final.
- Conditional Refunds: We may offer refunds within [Insert Number, e.g., 14 or 30] days of purchase only if the plugin is entirely unfunctional on a standard WordPress environment and our support team is unable to resolve the issue.
- Exclusions: We do not issue refunds for “change of mind,” lack of specific features not advertised on our sales page, or conflicts caused by third-party themes or poorly coded plugins.
- Support and Updates
- Scope of Support: Support is provided to customers with an active, valid license key. Support covers help with installation, bug fixes, and general troubleshooting regarding the features of our plugin.
- Out of Scope: We do not provide support for third-party plugins, theme customizations, or general WordPress configuration. If you require code-level customizations, you will need to hire an independent developer.
- Updates: We push automated updates to ensure compatibility with the latest versions of WordPress and WooCommerce. Updates are available as long as your license remains active.
- Intellectual Property
All non-GPL content on this website—including images, logos, copy, documentation, and tutorials—is our exclusive property. You may not copy, reproduce, or use our branding materials without explicit written permission.
- Limitation of Liability
- “As-Is” Software: Our plugin is provided “as is” and “as available” without any warranty of any kind, either express or implied.
- Damages: Under no circumstances shall we be held liable for any direct, indirect, incidental, or consequential damages—including loss of data, loss of revenue, or website downtime—arising from the use or inability to use our software. You install and use the plugin at your own risk.
- Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in India.
- Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@woobundler.com